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This policy was last modified on 24th August 2016.
For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies. Orders are shipped within 15 Working Days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to courier company/post office norms. Sublime is not liable for any delay in delivery by the courier company/postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 Working Days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only, unless explicitly specified at the time of Order. Sublime is in no way responsible for any damage to the order while in transit to the buyer. Sublime is proud to use EBS Payment Gateway for fast, easy and efficient secure payments. All major credit & debit cards are accepted.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on +91 70228 92634
The shipping charge is based on the weight of the product. For multiple products ordered from the same category the website adds up the weight of all the units ordered and charges a single delivery fee.
Thus, a customer who orders three artworks weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each. Thus the customer will pay a delivery fee for ordering the three artworks as a single order instead of what he/she would’ve paid if ordered separately.
Sublime believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: